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User Agreement and Privacy Policy
The agreement is concluded between You (“You”) and Mon Tech Trading Platform (“Mon Tech”). In the event where
you are visiting or using Mon Tech website (https://www.mxz.com), Apps and any other services provided
by the affiliated companies of Mon Tech (the “Services”), it will be deemed that you have read and agreed
to all the terms and conditions specified in this User Agreement and Privacy Policy (“Agreement”), as
well as the amendments and updates which we may make to this Agreement from time to time.
Mon Tech Special Statement
Please ensure that the computer used for the trade and liquidity of assets is secure. Based on the
web page display and safety considerations, it is strongly recommended that users use the latest
version of the Google Chrome to login to Mon Tech. Users shall bear the responsible themselves for the
property loss caused by errors in operation.
Risk Disclosure
In order for you to better understand the risks associated in digital-asset trading, Mon Tech hereby
solemnly remind you that: you must fully understand and assess the risks in digital asset trading
before conducting any trades; you must assess your risk tolerance capability very carefully before
engaging in cryptocurrency tradings. When trading on Mon Tech, you may face risks of policy, regulation
compliance, investment yield, trading and force majeure, etc. The details of such risks are as
follows:
(a) Policy risk: Users of Mon Tech may encounter losses due to the amendment of national laws,
regulations or macro-policies which may influence the normal trade of cryptocurrencies.
(b) Compliance risk: Users of Mon Tech may encounter losses if the user’s cryptocurrency trade
violates national laws or regulations.
(c) Investment yield risk: the Cryptocurrency market has its uniqueness: it never closes, with
cryptocurrency prices fluctuating in a very wide range. Users may encounter losses in the
market.
(d) Trading risk: Your successful transfer is dependent on mutual assent of the parties to the
transfer and Mon Tech does not commit to or guarantee any successful transfer.
(e) Force majeure risk: When natural disaster, war, strikes, cyber attacks and other
unpredictable, unavoidable and unformidable situations occur, Mon Tech may not be able to operate
normally and this may result in users' losses. For the user’s losses caused by force majeure,
Mon Tech will not assume any civil liabilities.
(f) Risk of delisting: When a cryptocurrency project party faces bankrupt, liquidation and
dissolution, or violates national laws & regulations, or under the request of the project party,
Mon Tech will delist the cryptocurrency, which may cause losses for users.
(g) Technical risk: Although the chance of technical fault is remote during the cryptocurrency
trade, but we cannot exclude such possibility. If such has happened, the user’s interests may be
affected.
(h) Operation risk: Users may face risks due to operational error, such as transfers to wrong
accounts, violations in operation regulations, etc.
(i) Account frozen risk: User’s account may be frozen or forcefully confiscated by judicial
institutions in the event of debt fraud or alleged crimes.
When you click to agree to the Agreement, it presents that you have understood and intend to bear
the trading risks and losses. Mon Tech shall not assume any guarantee or joint liability for the return
of digital capital and proceeds.
I. General
This Agreement includes the General, Know-Your-Customer, Anti-Money Laundering Policy, Privacy
Policy and all the rules that Mon Tech has issued or may publish in the future. You should read the
entire agreement carefully before using Mon Tech's Services. If you have any questions about this
Agreement, you should consult with Mon Tech. You should not argue that this Agreement is invalid, or
ask for the cancellation of this Agreement with the reason that you have not read the Agreement or
have not acquired answers from Mon Tech. Mon Tech has the right to make and modify this Agreement and/or
all kinds of rules from time to time. Once the modified agreement is announced, it replaces the
previous one and comes into force immediately. Users can look for the latest agreement at any time.
When you visit, use or try to use the services of Mon Tech via any identity, it will be deemed that you
accept and agree to the terms and conditions of the latest edition. If you do not agree, please do
not visit or use the services provided by Mon Tech.
Registrant Qualification
1. You confirm, after you have completed the registration procedures or actually
use the other services permitted by Mon Tech, that you are a natural person, legal person or other
organization with full capacity for civil rights and full capacity for civil conduct. If you do not
possess the above-mentioned qualifications, you and your guardian shall bear all the consequences
resulting therefrom, and Mon Tech has the right to cancel or permanently freeze your account and claim
compensation from you and your guardian.
Registration and Account
2. You are bound by this Agreement after you have filled in the information, read and agreed to this
Agreement as prompted on the registration page and completed the full registration process, or after
you have filled in the information, read and agreed to this Agreement and completed the full
activation process as prompted on the activation page, or when you actually use the Service in any
other manner as permitted by Mon Tech. Your provided or confirmed email address, mobile phone number or
other means permitted by Mon Tech can be used as a means to login. You must provide information as
required by the laws and regulations such as your real name, type of identification and
identification number etc. If the information you provide at the time of registration is inaccurate,
Mon Tech assumes no responsibility for it and you will bear any direct or indirect losses and adverse
consequences arising therefrom.Mon Tech reserves the right to choose markets and jurisdictions to
conduct business, and may restrict or refuse, in its discretion, the provision of the Services in
certain countries or regions.
User Information
3. When completing the registration or activation process, you must, in accordance to the
requirements of laws and regulations and to the corresponding page of tips, provide and update your
information accurately, and make it true, timely, complete and accurate. If there is a reasonable
reason to suspect that the information you have provided has errors, is inaccurate, outdated, or
incomplete, Mon Tech shall have the right to give a notice of inquiry or request for correction to you
and to directly delete the relevant materials and to suspend or terminate, in part or as a whole,
the Mon Tech service provided to you. Mon Tech does not bear any responsibility for this, and you will
bear any direct or indirect losses and adverse consequences arising therefrom. You shall accurately
fill in and update your E-mail address, phone number, address, postal code, contact information, for
the purpose that Mon Tech or other users can make effective contact with you. You shall bear the sole
responsibility for any loss or additional costs due to the inability to contact you through the
mentioned contact methods during the process of you using the Services. You understand and agree
that you are obliged to maintain the validity of the contact information that you have provided. If
there are any changes or updates, you should act as required by Mon Tech.
Account security
4. You are solely responsible for maintaining the confidentiality of your Mon Tech account and password
and are responsible for all activities conducted by your Mon Tech account (including, but not limited
to, disclosure of information, release of information, online clicking for consent or submission of
various rule agreements, online renewal of agreements or purchase service, etc.). You agree:
(a) If your Mon Tech account was used without authorization, or any other circumstances that violates
the confidentiality provision, you must immediately notify Mon Tech.
(b) You shall strictly abide by the security, certification, trade, deposition, withdrawal mechanism
or process of the website/service;
(c) Ensure that you leave the site/service in the correct steps at the end of each session. Mon Tech
cannot and will not be responsible for any loss arising from your failure to comply with the
provisions of this paragraph. You understand that it will take Mon Tech a reasonable amount of time to
act on your request, and Mon Tech does not assume any responsibility for the consequences (including
but not limited to any loss) that have occurred prior to taking action.
Contents of Service
5. Through this service, users can search and browse for real-time market and trade information of
digital asset products on Mon Tech, submit trade orders, complete digital assets trading, participate
in activities organized by Mon Tech and use other informational and technical services.
Rules of Service
6. If there is any trade dispute between you and other users during your trading on Mon Tech, once you
or any other user(s) has/have submitted the dispute to Mon Tech to request for mediation, Mon Tech shall
have the right to unilaterally make a decision as the mediator, and you understand and agree that
you must accept the decision made by Mon Tech.
7. You understand and agree that Mon Tech has the right to provide the necessary information, such as,
user information and trade records provided by you to Mon Tech, in response to requests from government
departments (including the judicial and administrative departments). If you are suspected of
infringing on intellectual property rights and other legitimate rights and interests of others,
Mon Tech has the right to provide the right holder with your necessary identity information in the
event of a preliminary judgment that has determined the existence of the suspected infringement.
8. You are solely responsible for the taxable income generated during the use of the Mon Tech service,
as well as all hardware, software, services and other expenses.
9. In the course of using the services provided on Mon Tech, you promise to abide by the following
agreement:
(a) All actions carried out when using Mon Tech's Services shall comply with your
national laws, regulations and other normative documents and regulations, and you shall not
violate the public interests or public morality, shall not damage the legitimate rights and
interests of others, shall not evade paying taxes, and shall not violate this Agreement and the
relevant rules. If you have violated the aforementioned commitments and suffer any legal
consequences, you shall bear all legal liability in your own name and ensure that the Mon Tech is
free of any loss.
(b) In the process of trading, you shall abide by the principle of good faith, do not take
unfair competition, do not disrupt the normal order of online trades, and do not engage in
behaviors unrelated to online trades. Do not make any commercial use of any data on Mon Tech,
including but not limited to the use of data displayed on the Mon Tech site in any way, such as
reproduction, dissemination, etc. without the prior written consent of Mon Tech. Do not use any
device, software or routines to interfere or attempt to interfere with the normal operation of
Mon Tech or any trades and activities on the Mon Tech. You must not take any action that will result
in an unreasonably large data load on Mon Tech's network devices.
10. You understand and agree that:
(a) Mon Tech shall have the right to make a unilateral decision as to whether you have violated the
above mentioned commitments, and to apply the rules of this Agreement in processing or
terminating the provision of Services to you based on such a unilateral decision, without your
consent or prior notice. For the purpose of maintaining the trading order and trade security on
Mon Tech, Mon Tech shall have the right to take proper risk control measures in the event that the
normal trading order of the market is disrupted due to malicious sales or purchases, including
but not limited to closing the corresponding trading orders, freezing of relevant accounts,
restoring the affected trading information to the original status and recovery of relevant
losses, and reporting the relevant incident to the local judicial authority.
(b) If it is confirmed by the effective legal documents of the administrative or judicial
authorities in your country that you are in violation of laws or have infringed upon them, or if
Mon Tech, based on their own judgment, believes that your conduct is suspected of violating the
agreement or the provisions of the laws and regulations of your country, Mon Tech shall have the
right to disclose such alleged violations or breach of contract as well as the measures Mon Tech
has taken against you. With respect to the information you have published on Mon Tech, which is
suspected of violating laws or infringing the legitimate rights of others or violating this
Agreement, Mon Tech shall have the right to delete such information without notifying you, and
impose punishment in accordance with this Agreement.
(c) In respect to your actions on Mon Tech, including the actions that you have not conducted on
Mon Tech but has exerted some form of influence on Mon Tech's users, Mon Tech shall have the right to
unilaterally decide whether your conduct and the nature thereof constitutes a violation of this
Agreement and/or rules, and impose corresponding punishment accordingly. You shall keep all the
evidence relevant to your actions and shall bear the adverse consequences of any failure to
produce sufficient evidence. You shall be solely responsible for any legal liabilities in your
own name for any damage caused to any third party by your suspected breach of the commitments.
If you are suspected of violating the applicable laws or this Agreement, causing any loss to
Mon Tech, or leading to any claim by any third party, or are subject to any penalty imposed by any
administrative authorities, you shall compensate Mon Tech for all losses and/or expenses incurred
by Mon Tech as a result thereof, including reasonable attorneys’ fee.
Limitation of Liability and Exclusions
11. Mon Tech is responsible for providing Mon Tech services to you according to the status quo and
availability. Mon Tech, however, makes no express or implied warranty with respect to the Services,
including but not limited to the applicability, absence of error or omission, sustainability,
accuracy, reliability, suitability for a particular purpose of the Services. At the same time,
Mon Tech
makes no commitment or guarantee to the validity, accuracy, correctness, reliability, quality,
stability, integrity and timeliness of the technology and information involved in the Mon Tech
service.
12. You understand that the information system on Mon Tech is released by users themselves, and
there
may be risks and errors.
13. Mon Tech is only used as a trading site. Mon Tech only serves as a platform where you can obtain
information on digital assets, identify counterparties, negotiate and conduct trades on digital
assets, and Mon Tech control the quality, security or legality of the digital assets involved in
the
trades, the authenticity or accuracy of the trade information, and the ability of the trading
parties to perform their obligations under the trade agreement. You should, at your own
discretion,
determine the authenticity, legitimacy and validity of relevant digital assets and/or
information
and bear any liability and loss arising therefrom at your own cost. Unless expressly required by
laws and regulations, Mon Tech shall have no obligation to conduct a prior review of all Customer
data,
digital asset information, trade activities and other matters related to the trade, except to
the
following circumstances: Mon Tech has reasonable grounds to believe that there may be major illegal
acts or breaches of law by the specific users or the specific trades; or Mon Tech has reasonable
grounds to believe that a user’s conduct in Mon Tech is suspected to be illegal or improper.
14. Mon Tech or a third party authorized by Mon Tech, or a third party mutually authorized by you and
Mon Tech, shall have the right to accept your disputes with other users arising out of trades based
on
your irrevocable authority, and shall have the right to unilaterally judge the facts related to
the
disputes as well as the applicable rules in order to make a decision, including but not limited
to,
adjusting the trade status of the relevant orders, instructing a third party or the customer
service
staff to pay all or part of the disputed payment to the Party or Parties. You are bound to
comply
with the final decision. If you fail to implement and process the decision within the prescribed
period, Mon Tech shall have the right (but not the obligation) to directly complete the payment by
using the amount in your account currently opened in Mon Tech or the deposits paid by you to Mon Tech
or
its affiliates on your behalf.
You should make up the margin of the deposit in time and make up for the losses of Mon Tech and its
affiliates, otherwise Mon Tech and its affiliates have the right to directly offset your rights and
interests under other contracts and have the right to continue to take compensation. You
understand
and accept that neither Mon Tech nor any third party authorized by Mon Tech, or any third party
mutually
agreed upon by you and Mon Tech, shall be a judicial authority, and the evidence shall be
authenticated
only in the capacity of ordinary persons. Mon Tech, or any third party authorized by Mon Tech, or any
third party agreed upon by you and Mon Tech, is solely based on your irrevocable authority to
settle
the dispute, and cannot guarantee that the result of the settlement of the dispute will be in
line
with your expectations, and shall not bear any liability for the conclusion of the such
settlement.
If you suffer loss as a result, you agree to claim directly from the beneficiary.
15. You understand and agree that Mon Tech will not be liable for any of your damages, including
but not limited to damages for loss of profits, goodwill, use, data, etc. or other intangible
losses or damages (regardless of whether Mon Tech has been advised of the possibility of such
damages or not): Mon Tech has reasonable grounds to believe that a specific user or a specific
trade may be involved in the material violation of laws or contract; Mon Tech has reasonable
grounds to believe that the user's conduct in Mon Tech is suspected to be illegal or improper; the
costs and losses incurred by purchasing or acquiring any data, information, or trade, etc.
through the Mon Tech service; your misunderstanding of the Mon Tech services; and, any other loss
related to the Mon Tech Services that are not caused by the Mon Tech.
16. In no event shall Mon Tech be liable for any failure or delay in the provision of any service
due to routine equipment maintenance, failure of network connections, failure of computers,
communications or other systems, power failure, strikes, labor disputes, riots, insurrection,
riots, shortage of production or materials for production, fire, flood, storm, explosions, war,
governmental actiona, orders of judicial or administrative agency, or failure to act by a third
party.
Termination of the Agreement
17. You agree that Mon Tech shall be entitled in its sole and absolute discretion, without prior
notice, to suspend, terminate the provision of part or all of the Mon Tech services to you for any
reason, as well as suspend or permanently freeze (cancel) your account in Mon Tech, and shall not
be liable to you or any third party for so doing, however, Mon Tech has the right to retain the
trade data, records and other information relating to the account, as well as the application
and use of such information. In the event of the following circumstances, Mon Tech has the right to
terminate this Agreement directly by cancelling the account, and has the right to permanently
freeze (cancel) your account’s authority on Mon Tech:
(a) After Mon Tech terminates the services provided to you, and you are suspected of re-registering
as a user of Mon Tech, directly or indirectly or in the name of others;
(b) The email address that you have provided does not exist or cannot receive emails, and there
is no other way to contact you, or Mon Tech has notified you to change your email information via
another contact method, and you still have not changed to a valid email address within three
working days after the notice from Mon Tech;
(c) The main contents of the user information that you have provided are not true or inaccurate or
incomplete;
(d) When the Agreement (including the rules) has changed, you should expressly inform Mon Tech that you
are not willing to accept the new service agreement; and
(e) Other circumstances in which Mon Tech believes that the service should be terminated. Upon the
termination of your account services or the permanent freezing (cancellation) of your account on
Mon Tech, Mon Tech shall have no obligation to retain or disclose to you any information in your account,
or to forward to you or a third party any information you have not read or sent or forwarded to
(a) After the termination of your contractual relationship with Mon Tech, Mon Tech still has the right to
continue to save your user information and all trade information during your use of Mon Tech's
Services.
(b) If you have committed any illegal acts or violations of this Agreement during the period of
using the provided Service, Mon Tech may still assert rights against you in accordance with this
Agreement.
(c) When Mon Tech suspends or terminates the provision of services to you, Mon Tech will handle your
trading data recorded before service suspension or termination under the following principles. You
shall handle or bear any disputes, losses or expenses incurred by yourself, and shall ensure that
Mon Tech is exempted from any losses or any expenses.
(d) Where you have entered into a purchase contract with other members before the suspension or
termination of the Service but the contract has not been actually performed, Mon Tech shall have the
right to delete relevant information of such a purchase contract and the trading of digital assets
thereof.
(e) Upon the termination of your account services or the permanent freezing (cancellation) of your
account on Mon Tech, Mon Tech shall have no obligation to retain or disclose to you any information in
your account, or to forward to you or a third party any information you have not read or sent or
forwarded to; and
(f) If you have entered into a purchase contract with any other member before the suspension or
termination of services and such contract has been partially performed, Mon Tech may not delete the
trade; provided that Mon Tech may notify your counterparty of relevant circumstances at the time of
suspension or termination of services.
Intellectual Property Protection
19. All intellectual achievements included in Mon Tech, including, but not limited to, website logos,
databases, website design, text and graphics, software, photos, videos, music, sounds and any
combinations of the aforementioned files, and the intellectual property rights of software
compilation, associated source code and software (including small applications and scripts) shall be
owned by Mon Tech. You may not copy, modify, copy, transmit or use any of the foregoing materials or
content for commercial purposes.
20. Upon accepting this Agreement, it shall be deemed that you, on the basis of your own free will,
have transferred and assigned exclusively and free of charge to Mon Tech all copyright of any form of
information that you have published on Mon Tech, including, but not limited to copyrights, distribution
rights, lease rights, exhibition rights, performance rights, projection rights, broadcasting rights,
information network communication rights, production rights, adaptation rights, translation rights,
compilation rights and other transferable rights that copyright owners are entitled to, and Mon Tech
shall have the right to sue for any infringement on such copyright and obtain full compensation for
such infringement. This Agreement shall apply to any content that is published by you on Mon Tech and
is protected by copyright law, regardless of whether the content is generated before or after the
signing of this Agreement.
21. You shall not illegally use or dispose of the intellectual property rights of Mon Tech or any other
person during your use of the services offered by Mon Tech. For any information that you publish on
Mon Tech, you may not publish or authorize other websites (or media) to use such information in any
manner whatsoever.
22. You will not be deemed to have been transferred any intellectual property rights to you by Mon Tech
when you log in to Mon Tech or use Mon Tech's Service.
Applicable Law
23. This Agreement in its entirety is a contract concluded under the laws of the Republic of
Singapore, and the relevant laws of the Republic of Singapore shall apply to its establishment,
interpretation, content and enforcement; Any claims or actions arising out of or relating to the
Services agreed in this Agreement shall be governed and interpreted and enforced in accordance with
the laws of the Republic of Singapore. For the avoidance of doubt, this Clause shall be expressly
applicable to any tort claim against us. The competent court or forum for any claim or action
against us or in relation to us shall be in the Republic of Singapore. You have unconditional access
to exclusive jurisdiction in court proceedings and appeals in the courts of the Republic of
Singapore. You also unconditionally agree that the venue or competent court for any dispute or
problem relating to this Agreement or any claim and proceeding arising from this Agreement shall be
exclusively in the Republic of Singapore. If any other business of this Website is subject to any
special agreement on jurisdiction, such agreement shall prevail. The Principle of forum non
conveniens does not apply to the court of choice under these Terms of Service.
II. Know-Your-Customer and Anti-Money-Laundering Policy
1. We ensure that we will comply with the Know-Your-Customer and Anti-Money-Laundering laws and
regulations, and will not knowingly violate the Know-Your-Customer and Anti-Money-Laundering
policies. To the extent of our reasonable control, we will adopt necessary measures and technology
to provide you with services that are safe and secure, to protect you against the loss caused by
money laundering to the greatest extent possible. The contebts of kKnow-Your-Customer and
Anti-Money-Laundering policies are as follows:
(a) We promulgate and update Know-Your-Customer (KYC) and Anti-Money-Laundering (AML) policies to
meet the standards set by relevant laws and regulations;
(b) We promulgate and update some parts of the guidelines and rules in connection with the operation
of this Website, where our staff will provide services in accordance with these guidelines and
rules;
(c) We design and complete the procedures for internal monitoring and trade control, such as
rigorous identity authentication procedures, and forming a professional team responsible for
anti-money laundering;
(d) We adopt a risk-prevention-based approach to carry out due diligence and continuous supervision
in connection with customers;
(e) Review and regularly inspect existing trades;
(f) To report suspicious trades to the competent authorities;
Identity Information
2. In accordance with the laws and regulations of relevant jurisdictions and in light of the nature
of entities concerned, the content of your information as it is collected by us may vary, and in
principle, we will collect the following information of yours if you have registered as an
individual:
(a) Basic personal information: your name, address (and permanent address, if the two are
different), date of birth and nationality, and other available information. Identity authentication
shall be based on documents issued by the official or other similar authorities, such as passports,
identity cards or other identity documents as are required and issued by relevant jurisdictions.
(b) Valid photo: before you register, you must provide a photograph showing you holding your
identity document in front of your chest; and
(c) Contact information: telephone/mobile phone number and valid email address.
3. If you are a company or any other type of legal entity, we will collect the following information
of yours to determine the final beneficiary of your account or your trust account.
(a) Your corporation enrollment and registration certificates of the company; a copy of the articles
of association and memorandum of the company;
(b) The detailed certification materials of the ownership structure and ownership description of the
company, and the decision of the board of directors on designating the authorized agent of the
company responsible for the opening and execution of the account of the company within the website;
(c) The identity documents of the directors, major shareholders of the company as well as the
authorized signatory for the company's account with the website, as required in accordance with
relevant rules;
(d) The company's main business address, and the company's mailing address if it is different from
the main business address of the company. If the local address of the company is different from its
main business address, the company shall be deemed to be a high-risk customer, and consequently the
company will be required to provide additional documentation; and
(e) Other certification documents, documents issued by competent authorities and other documents we
may deem necessary in light of the laws and regulations of relevant jurisdictions and in light of
the specific nature of your entity.
4. We only accept English and Chinese versions of your identity information; if your identity
information is not in either of the two languages, you shall have your identity information
translated into English and duly notarized.
5. The identity verification requirements are as follows:
(a) You are required to provide both the front and back sides of your identity documents.
(b) You are required to provide us with a photograph showing you holding your identity documents in
front of your chest.
(c) Copies of certification documents shall be checked against the originals thereof. Nonetheless,
if a trusted and suitable certified person can prove that such copies are accurate and comprehensive
duplicates of the originals thereof, such copies shall be deemed as acceptable. Such certifiers
include ambassadors, members of the judiciary, magistrates, etc.; and
(d) The identification of the ultimate beneficiary and controller of the account shall be based on
the determination of which individuals ultimately own or control the direct customer and/or the
determination that the ongoing trade is performed on the behalf of others. If you are a business
enterprise, the identity of major shareholders thereof (for example, those holding 10 % or more of
the voting equity in such business enterprise) shall be verified.
Trade Supervision
6. We constantly set and adjust daily trading and cash withdrawal limits based on security
requirements and actual state of trades;
7. If trading occurs too frequently in an account registered by you, or is beyond reasonable
circumstances, our professional team will assess and determine whether such trades are suspicious;
8. If we identify a specific trade as suspicious on the basis of our assessment, we may adopt such
restrictive measures as suspending the trade or denying the trade, and if it is possible, we may
even reverse the trade as soon as possible, and report to the competent authorities, without,
however, notifying you;
9. We reserve the right to reject registration applications by applicants that do not comply with
the international standards against money laundering or who may be regarded as political and public
figures; we reserve the right to suspend or terminate a trade identified as suspicious based on our
own assessment, which, however, does not breach any of our obligations and duties to you. Up to now,
Mon Tech has refused the trade or registration application from the users in the following countries:
North Korea, Cuba, Sudan, Syria, Iran, Yemen, Zimbabwe, Belarus, Myanmar, Lebanon, Libya, Bolivia,
Ecuador, Bangladesh, Somalia, Iraq, Crimea, Congo, Central African Republic, Kyrgyzstan, the United
States, and the U.S. Virgin Islands.
1. Mon Tech will use and disclose the following personal information of you in accordance with this
Agreement:
(a) The personal information provided to Mon Tech and its affiliates (excluding the business name and
other relevant industrial and commercial registration information as well as the information of the
natural person operators that are required to be disclosed in accordance with laws and regulations)
when you register or activate an account that can log in to our platform;
(b) When you use Mon Tech, the platform will record information about your browser and computer,
including, but not limited to, data with respect to your IP address, the type of browser, the
language in which you are using, the date and time of access, hardware and software features, and
web pages and records that you require; and
(c) The user's personal data that Mon Tech retrieves from business partners through legitimate means.
If you do not want us to collect the aforementioned personal information, you may opt-out at any
time by notifying our Data Protection Officer in writing. Further information on opting out can be
found in the section below entitled "Withdraw Consent, Remove, Request Access to or Modify the
Information You Have Provided to Us". Take note, however, that opting out or withdrawing your
consent for us to collect, use or process your personal data may affect your use of the Services.
2. How we collect your information
You will directly provide us with most of the personal information we are collecting. In the
following situations, we will collect and process your information:
(a) When you sign up online, log in or access Mon Tech, or use any Mon Tech service;
(b) When you voluntarily complete any user survey or provide feedback to us, through email or any
other channel;
(c) Cookies through your browser or software when you use or browse our web pages or clients.
(d) Other situations of self-collecting information mentioned in this agreement.
We may also obtain information from public channels or third-party channels, such as our advertising
and market research partners, including updating or supplementing other collected information about
you.
3. How we use your personal information
We can use your personal information in the following ways:
(a) Compliance with laws and regulations
Most of our services are subject to laws and regulations, requiring us to collect, use and store
your personal information in specific ways. For example, Mon Tech must identify and verify customers
that are using our services comply with cross-jurisdictional anti-money laundering laws. This
includes collecting and storing photos of your ID. We will have to close your account if you do not
provide the personal information as required by law.
(b) Enforce the terms of this agreement
We actively monitor, investigate, prevent and mitigate any potential prohibited or illegal
activities, enforce our agreements with third parties, and prevent and inspect violations of this
Agreement. In addition, we may need to charge you for your use of our services. We collect
information about your account usage and closely monitor your interactions with our services. We may
use any personal information we collected about you for these purposes.
(c) Detection and prevention of fraud and/or loss of funds
We process your personal information to help detect, prevent and reduce fraud and abuse of our
services, and to protect your account security.
(d) Provide services
We will require access to your personal information in order to provide you with services. For
example, when you wish to use the OTC service on our platform, we will require specific information
such as your identity, contact information, and payment information, or we cannot provide you with
services without such information. Third parties such as identity verification service providers may
also collect your personal information when providing identity verification and/or fraud prevention
services.
(e) Provide service communication
We will send you management or account-related information to let you know about the latest
information about our services, to notify you of related security issues or updates, or to provide
other trade-related information. Without these communications, you may not be aware of the important
developments related to your account, which may affect your use of our services. You cannot choose
to refuse to receive critical service communications, such as emails or text messages sent for legal
or security purposes.
(f) Provide customer service
We will access to your personal information when you contact us to resolve any issues. We will not
be able to respond to your request and ensure that you use the service uninterrupted if you do not
process your personal information.
(g) Ensure network and information security
We will process your personal information to improve security, monitor and verify your identity and
access to our services, combat spam or other malicious software or security risks, and comply with
applicable security laws and regulations. It is especially important that we obtain timely and
accurate information about how you use our services. We may not be able to ensure the security of
our services if you do not process your personal information.
(h) For research and development
We will access your personal information to better understand how you use and interact with our
services. In addition, we will also use this information to customize and improve the content and
layout of our services, as well as to develop further services. We may not be able to ensure that
you will be able to continue to enjoy our services if you do not process your personal information.
(i) Enhance your experience
We will access your personal information to provide you with a personalized experience and to
fulfill your needs. For example, you can allow us to access certain personal information stored by
third parties. We may not be able to ensure that you can continue to enjoy some or all of our
services if you do not process your personal information.
(j) To facilitate company acquisitions, mergers or trades
We may access any information about your account and your use of our services in the event of a
corporate acquisition, merger or other corporate transaction. If you do not wish for your personal
information to be processed for these purposes, you may choose to close your account.
(k) Engage in marketing activities
We may send you marketing communications (such as emails or text messages) to inform you about our
events or the activities of our partners, to provide targeted marketing, and to offer you
promotional offers. Our marketing strategy will be based on your advertising and marketing
preferences and as permitted by applicable law. If you do not wish for us to send you marketing
information, please submit a request to our Personal Data Protection Officer at
dataprotect@MXZ.com.
(l) For any other purpose
We may disclose your personal information for any purpose that you have consented to.
4. Mon Tech will not provide, sell, lease, share or trade your personal information to any unrelated
third party, unless we have obtained your prior consent, unless the third party and Mon Tech (including
our affiliates) individually or jointly has provided the service to you, and after the end of the
service, the access to such information, including all information that was once previously
accessible, will be denied. Mon Tech also does not allow any third parties to collect, edit, sell or
distribute your personal information by any means. If any Mon Tech user engages in the above
activities, upon discovery, Mon Tech has the right to terminate the service agreement with the user
immediately.
5. If you are not a natural person with full capacity for civil rights and civil conduct, you are
not authorized to use the service. Henceforth, Mon Tech hopes that you do not provide any of your
personal information.
Disclosure of Information
6. In the following circumstances, Mon Tech will disclose your personal information in full or in part
according to your personal wishes or the provisions of the law:
(a) To disclose to a third party with your prior consent;
(b) If you are a qualified intellectual property complainant and have filed a complaint, when
requested by the respondent, we may disclose your personal information to the respondent so that
both parties can deal with the possible rights dispute;
(c) Disclosure to a third party or administrative or judicial organ should be in accordance with the
relevant provisions of the law or the requirements of an administrative or judicial body;
(d) If you have violated the relevant laws, regulations or this Agreement, there is a need to
disclose them to a third party;
(e) In order to provide the products and services you require, your personal information must be
shared with third parties;
(f) In a trade created on Mon Tech, if any party of the trade fulfills or partially fulfills their
trade obligations and makes a request for the disclosure of information, Mon Tech shall have the right
to determine whether to provide the user with the contact information of the counterparty and other
necessary information in order to facilitate the completion of the trade or settlement of disputes;
and
(e) Mon Tech implements appropriate disclosure according to laws, regulations or website policies.
Information Storage and Transfer
7. The information and materials we collect about you will be kept on the servers of Mon Tech and/or
its affiliated companies, and may be transferred to countries, regions or places outside of the
country where the information and materials were collected by Mon Tech, and may be visited, stored and
displayed outside the country where it originated from. More information about the transfer out of
the EU, of personal data and/or information relating to users who are located in the EU, can be
found in the section titled "Additional Provisions for EU Users Only".
The use of Cookies
8. If you do not reject the usage of cookies, we will set or use cookies on your computer so that
you can log in or use our platform services or functions that rely on such cookies. We use cookies
to provide you with more thoughtful personalized services including promotion services. You have the
right to choose to accept or reject the cookies. You can reject the cookies by modifying your
browser settings. But if you choose to reject the cookies, you may not be able to log in or use our
platform services or functions that rely on such cookies. This paragraph shall apply to any relevant
information obtained through cookies set forth by Mon Tech.
Information Security
9. Your account is secure and protected, please preserve your account and password information
properly. We will ensure that your information is not lost, abused and altered by storing backups of
other servers and encrypting the user passwords. In spite of the aforementioned security measures,
please note that there are no "perfect security measures" on the information network. When using our
platform services for online trades, you will inevitably disclose your personal information, such as
contact information or postal address, to the counterparty or other potential counterparties. Please
protect your personal information and provide it to others only if necessary. If you find that your
personal information have been leaked, especially your account and password, please contact our
customer service immediately so that we can take appropriate measures.
10. We will retain personal data in accordance with the Personal Data Protection Act and/or other
applicable laws. That is, we will destroy or anonymize your personal data when we have reasonably
determined that (i) the purpose for which that the personal data was collected is no longer being
served by the retention of such personal data; (ii) retention is no longer necessary for any legal
or business purposes; and (iii) no other legitimate interests warrant further retention of such
personal data. If you cease to use our Services, we may continue storing, using and/or disclosing
your personal data in accordance with this Privacy Policy and our obligations under the Personal
Data Protection Act and/or other applicable laws.
Withdraw of Consent to, Remove, Request Access to or Modify the Information You Have Provided to Us
11. You may withdraw your consent for the collection, use and/or disclosure of your personal data in
our possession or under our control by sending an email to our Personal Data Protection Officer at
dataprotect@MXZ.com.
12. However, your withdrawal of consent may mean that we will not be able to continue providing the
Services to you, and we may need to terminate the contract you have with us.
13. You may request to access and/or correct your personal data currently in our possession or under
our control by submitting a written request to us. We will need enough information from you in order
to ascertain your identity as well as the nature of your request in order to be able to handle your
request. Hence, please submit your written request by sending an email to our Personal Data
Protection Officer at dataprotect@MXZ.com.
14. We may charge you a reasonable fee for the handling and processing of your requests to access
your personal data. If we choose to charge a fee, we will provide you with a written estimate of the
fee that we will be charging. Please note that we are not required to respond to or deal with your
request for access unless you have agreed to pay the fee.
15. We reserve the right to refuse to correct your personal data in accordance with the provisions
as set out in the Personal Data Protection Act and/or other applicable laws, where they require
and/or entitle an organization to refuse to correct personal data in the stated circumstances.
Additional Provisions for EU Users Only
16. The provisions in this Section only apply if you are a user who is located in the European Union
(“EU”). These provisions take precedence over any inconsistent provisions in the remainder of this
Privacy Policy.
17. Your Personal Data may be transferred outside of the EU. In such cases, we take all reasonable
precautions to apply the appropriate or suitable safeguards set forth by the GDPR, for example, we
implemented measures such as appropriate contractual clauses to ensure that the recipients of such
transfers will protect and treat your personal data in accordance with all applicable personal data
protection laws.
18. You are entitled to exercise the following rights in accordance with the GDPR:
a) The right to access the personal information concerning themselves, to correct or rectify
inaccurate information and, when applicable, to object to data processing;
b) The right of erasure of those data that either have been collected solely based on your consent,
or they are no longer needed to perform the purpose(s) for which they were collected for;
c) The right to restrict processing when such data are no longer needed to perform the purpose(s)
for which they were collected;
d) The right to have personal information provided in a structured, commonly used and
machine-readable format;
e) The right to withdraw consent at any time and without any detriment, as long as the personal data
processing is based exclusively on your consent.